The business which started off with one brand, one man and one retail outlet has come a very long way since inception, with over 25 brands and a network of 10 dealers, including the prestigious Doha Duty Free at the Hamad International Airport. The three pillars of success for MSS have been, customer service coupled with a wide range and value for money merchandise.
The first showroom opened at Souq Waqif in Doha in 1956 with only one employee. Marzooq Al Shamlan was the visionary behind the business. Under the able guidance of his son and Managing Director, late Mohammed Al Shamlan, today the retail footprint of MSS includes 21 outlets across Qatar. MSS has become synonymous with the watch business and well known for honesty, reliability, trustworthiness and customer service.
With a fully-automated, climate-controlled warehouse, MSS was the first retailer to put in place such a facility in Qatar. In the league of firsts, and strongly believing in the changing shopping habits of consumer, MSS was also the first watch retailer to move into Qatar’s first shopping center, The Mall.